Privacy Policy

Groom London Ltd are committed to protecting your privacy and will use all reasonable endeavours to safeguard the privacy of its users. The information we gather from you is used by us to ensure that we give you the best possible service.

When you register or place an order with Groom London Ltd it is necessary for us to collect certain information from you to enable us to complete our service. We need to know your name, e-mail address, billing address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Groom London Ltd never shares or passes on information it gathers in the conduct of its Internet/Mail order business. You will not receive unsolicited mail from other companies as a result of dealing with us.